We are committed to providing high-quality, handcrafted jewelry made to last. We are confident in the quality of our products and offer a two-year warranty from the date you receive your order for defect or issues resulting from the workmanship of the jewelry. Our warranty does not cover lost items, normal wear and tear, including scratches, tarnishing, or fading of metal and gemstones, damage caused by improper care, such as exposure to chemicals, water, or excessive force, or any modification to your product done by other jewelers.

Should you have any concern please email us at contact@venus-thailand.com to state your concern.